Neil Fletcher
Digital Knowhow

With over a decade of experience in the digital world, Neil is your go-to expert for all things digital. A robust digital presence is crucial, especially in the hospitality and hotel industry, where first impressions matter. An engaging online presence attracts guests, builds trust, and enhances your brand's visibility. In a competitive market, digital strategies can significantly impact bookings and guest loyalty.

Maria Macree
Reporting and Analytics

Analysing data and following reports is essential for making informed decisions that drive business success. In the hospitality industry, data insights can reveal trends, optimise operations, and enhance guest experiences. By leveraging analytics, hotels can improve efficiency, increase revenue, and tailor their services to meet guest needs.

Lucy Prothero
Utilising Technology to Optimise Booking Process

With extensive experience in the hospitality industry, Lucy specialises in helping hotels leverage technology to drive direct revenue and growth. Understanding the critical role a booking engine plays within a hotel's broader tech stack and its impact on overall performance, Lucy's expertise lies in optimising booking processes, enhancing guest experiences, and integrating seamless solutions that align with a hotel's strategic objectives. By focusing on these areas, she helps hotels maximise their direct bookings, boost revenue, and achieve sustainable growth.

Michael Jones
Revenue and Customer Retention

Maximising direct profitability and improving competitive advantage are key goals in the hospitality industry. By offering the best rates for direct bookings, hotels can boost revenue and enhance customer retention, increasing lifetime value and providing a competitive edge. Building strong relationships with guests is vital for long-term success. Michael focuses on strategies to maximise direct profitability, improve competitive advantage, and enhance customer retention, ensuring sustainable growth and strong guest relationships.